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Blog Posts & Podcasts

21.02.19 - When core values fall down – How observation can reveal all

Core Values should translate into all areas of business. There are so many ways I could metaphorically describe them… A moral compass for ever stakeholder. The driving force of a…Read More

- A Lesson In Customer Experience: How Easy Is Flying?

We make your journey easy! Fly with ease. Stress-less flying These slogans are typical of well known airlines. They appeal to our desire to have a smooth holiday, a flight…Read More

03.04.18 - What went wrong?

If you don’t know your values – how do you know what’s right or wrong for your business? Values are powerful words defining your core beliefs. They are there to…Read More

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